Frequently Asked Questions

How long does delivery take?

Within Nairobi we deliver same-day or next-day. Up-country shipping takes 2–4 business days via our courier partners.

What payment methods do you accept?

We accept M-Pesa STK push, Visa, Mastercard, and cash on delivery within Nairobi.

Do you offer returns?

Yes — unused items in original packaging can be returned within 14 days. Bespoke or made-to-order pieces are final sale.

Can you help me style a room?

Absolutely. Message us on WhatsApp with a photo of your space and we'll send curated recommendations.

Do you ship outside Kenya?

Not yet — we currently serve customers within Kenya. International shipping is coming soon.